We've enjoyed serving Greater Victoria and the Westshore for over 45 years!

Q: What do I do if I've been involved in a motor vehicle accident?

In an Accident?First, check for injuries and ensure everyone is safe. If your vehicle was towed, don’t worry—our accident assistant can help.BCAA may cover towing if you’re a member without insurance.You have the right to choose your towing company—Totem Towing can respond, even with insurance.

Q: What are the requirements for picking up personal belongings or getting my vehicle out of the impound lot?

In an Accident?First, check for injuries and ensure everyone is safe. If your vehicle was towed, don’t worry—our accident assistant can help.BCAA may cover towing if you’re a member without insurance.You have the right to choose your towing company—Totem Towing can respond, even with insurance.

Q: What is the “Slow Down & Move Over Law??

In an Accident?First, check for injuries and ensure everyone is safe. If your vehicle was towed, don’t worry—our accident assistant can help.BCAA may cover towing if you’re a member without insurance.You have the right to choose your towing company—Totem Towing can respond, even with insurance.

Q: What happens if my vehicle has been impounded under the Vehicle Impoundment Program?

In an Accident?First, check for injuries and ensure everyone is safe. If your vehicle was towed, don’t worry—our accident assistant can help.BCAA may cover towing if you’re a member without insurance.You have the right to choose your towing company—Totem Towing can respond, even with insurance.

Proudly Authorized & Accredited

No Job Too Big or Small

With our fleet of 30 vehicles, we have the solutions to all of your towing needs, from unlocking your keys to towing the biggest vehicles on the road.

Slow Down & Move

Drivers must slow down and move over when approaching an official vehicle with lights flashing at the side of the road.

Rescuing locked keys, booster jumps.

Yes, we do that. And if we can’t get you back on the road ourselves, climb in, we’ll tow you to the repair shop.

Victoria’s Best for Over 45 Years

We are very proud and honored to be Victoria’s #1 choice for Towing Services in Victoria AND the Westshore communities. And we aim to continue providing a professional service that is unmatched by our competitors.

Rated 5 Stars Again and Again

    
 
 
       Posted on Google  
    Sam V 
 
 
 
  I got a flat tire and got it changed to the spare, but I still needed to get towed to the ferry terminal at Swartz Bay since it wasn’t safe to drive onto the highway. This was the first time I needed a towing service so I called Totem Towing and Priscilla was extremely kind and helpful as she explained to me how it worked. She helped me make an appointment for the next day to get my car towed to the terminal with my ferry reservation time in mind. The dispatcher was scheduled to be notified at 12pm and a driver should arrive around 12:30pm.

The day of, the driver who was dispatched arrived on time at 12:30pm and was also very kind and helpful. He explained that he’s towed a few cars to the terminal before and where it’s safe to unload my car so that I could drive onto the ferry slowly.

The car ride was comfortable with AC and he was able to fit both myself and my boyfriend in the truck with him. Overall, I would highly recommend Totem Towing as they are friendly, helpful and timely which made the overall experience a lot less stressful.
  
 
      Posted on Google  
    Altaf K 
 
 
 
  Jason helped me and my two year old to reach home safely when our car stopped working in the middle of a highway. Great customer service from him. Thank you.
  
 
      Posted on Google  
    Charles D 
 
 
 
  I needed a full-size truck towed out on a tight street and Ford (the employee, not the brand) made it look easy! Got it hooked up and out quickly, and backed it into a tight spot at the shop. All this while being very courteous and friendly. Give this guy a raise!
  
 
      Posted on Google  
    Jeff O 
 
 
 
  Car broke down on Trans Canada Hwy. Called BCAA...Totem called me in a few minutes asked for my location then  gave me a ETA. The Totem Crew showed up and got me and my car to saftey. Excellent  service and  a great crew.
Thankyou TOTEM.

Friendly and Safe service.
  
 
      Posted on Google  
    Cathy N 
 
 
 
  We would like to say Thank-you for such a great experience with the company, from talking to the person answering the phone, to Chase coming to boost the vehicle. Very professional. Thanks
  
 
      Posted on Google  
    Brittney J 
 
 
 
  Shout out to the driver in glanford at 3:45 today who pulled over to offer a boy help after seeing him fall from his bike. Kindness goes along way and it was nice to see someone doing the right thing !

Towing FAQs

What do I do if I've been involved in a motor vehicle accident?

In an Accident?
First, check for injuries and ensure everyone is safe. If your vehicle was towed, don’t worry—our accident assistant can help.

BCAA may cover towing if you’re a member without insurance.
You have the right to choose your towing company—Totem Towing can respond, even with insurance.

What are the requirements for picking up personal belongings or getting my vehicle out of the impound lot?

In an Accident?
First, check for injuries and ensure everyone is safe. If your vehicle was towed, don’t worry—our accident assistant can help.

BCAA may cover towing if you’re a member without insurance.
You have the right to choose your towing company—Totem Towing can respond, even with insurance.

What is the “Slow Down & Move Over Law??

In an Accident?
First, check for injuries and ensure everyone is safe. If your vehicle was towed, don’t worry—our accident assistant can help.

BCAA may cover towing if you’re a member without insurance.
You have the right to choose your towing company—Totem Towing can respond, even with insurance.

What happens if my vehicle has been impounded under the Vehicle Impoundment Program?

In an Accident?
First, check for injuries and ensure everyone is safe. If your vehicle was towed, don’t worry—our accident assistant can help.

BCAA may cover towing if you’re a member without insurance.
You have the right to choose your towing company—Totem Towing can respond, even with insurance.