TOTEM TOWING was
founded in 1973. Neil Clarke purchased one tow truck to service his
three Service Stations in the Victoria area. After a year went by,
the towing demands from his and other garages warranted the purchase of
a second truck.
In 1976, the first expansion opportunity
presented itself to Neil; the owner of Tolmie Towing was offered a job
with the Insurance Corporation of British Columbia. Working for the
Corporation and owning a towing company put the owner in a conflict of
interest position, thus the he was motivated to sell. Neil could not
resist the opportunity to expand his towing business and purchased
Tolmie Towing immediately.
For a time Neil ran his business as
Tolmie-Totem Towing. The three T’s inspired the new company name of
"Triple T Developments Ltd., dba Totem Towing".
running all his Service Stations, in 1989 Neil’s company had grown to a
fleet of twelve trucks. This was the year for another injection of
trucks to the fleet. In 1989, Triple T Developments Ltd purchased the
fleet of four tow trucks from Colwood Sooke Towing.
In 1990, Neil
promoted Dan Bird to manage the towing divisions of his company. For the
next several years, Triple T Developments Ltd would run two divisions;
Totem Towing in Greater Victoria and Colwood Sooke Towing in the Western
Communities, serving all the municipalities from Victoria to Sooke and
1990 was also the year the Totem fleet took on a new
look to a more distinct and recognizable color scheme.
With the construction of the new highway link from Victoria and
Colwood, the travel time between the communities was greatly reduced. By
1999, Totem Towing and Colwood Sooke Towing were so intertwined; the
decision was made to merge the two divisions into one.
By the year 2000, Totem Towing had grown to a fleet of fifteen tow
trucks and three service vehicles, one motorcycle trailer, and one
tandem equipment trailer and were the largest contractor for the British
Columbia Automobile Association, serving the Greater Victoria area
exclusively for 27 years.
In 2000, the owners Neil Clarke, Judy Clarke and Dan Bird employed a
staff of thirty-two professional drivers and dispatchers, who responded
to approximately 50,000 customer calls annually. Our team is
dedicated to servicing and towing customers in need, and have for many
years had a policy of NOT doing private impounds.
strongly in professionalism, teamwork, and doing the job right the first
time. To remind us of this every day, we have our motto on all our tow
trucks "Doing it Right!"
TOWING JOINS THE TEAM IN 2002!
THE NEW CENTURY has brought
major growth to the Western Communities; now know as the “Westshore”.
The new highway to the Westshore is fast filling up with traffic, making
it increasingly difficult to quickly move between the two regions of
Greater Victoria during the rush hours.
In 2002, Dave Baird, the owner of Belmont Collision (1975) Ltd. decided
to concentrate on what they do best, collision and automotive repairs.
He approached us with an offer to sell off the towing portion of their
On May 1, 2002, Triple T Developments Ltd. seized the opportunity
to improve their service in the fast growing area and purchased Belmont
Towing. The Belmont Towing fleet will continue to primarily operate in
and support the Westshore Communities. The Totem Towing fleet will
concentrate mainly on the downtown area of Greater Victoria. Both
divisions continue to assist and support each other as the need arises
to provide the most efficient service possible for our valued customers.
This acquisition brought our company to a fleet of 23 trucks and
trailers, and a professional staff of 21 drivers, 10 office & dispatch
staff, and a full time mechanic to keep the fleet on the road 24 hour a
2003 BRINGS ANOTHER GROWTH OPPORTUNITY FOR TOTEM TOWING!
As was the case in 1989 with the owner of Colwood Sooke Towing and with
Belmont Collision in 2002, the owners of Audy Auto Body & Towing decided
to sell of the towing portion of their business and concentrate on their
body shop business. We feel very fortunate to have been approached
by Sylvain and Jacqueline Audy to take over their towing business.
On October 1, 2003, Triple T Developments Ltd. took over the
operations of Audy Towing. Audy Towing was a Westshore company who
was the exclusive tower for the RCMP at the time of the purchase.
The RCMP fortunately continued the relationship with us after the
transfer of ownership.
Flying two flags was difficult enough and now that we had three
divisions to deal with, we knew we had to act quickly to minimize the
confusion for our customers. In order to simplify our accounting
processes and eliminate the confusion for our staff and most importantly
our customers, we decided to change all the divisions to Totem Towing.
We broke our company into two divisions:
The Westshore division mainly services from View
Royal to the Malahat and Sooke and all points between. This
division responds to all the RCMP in the Westshore area and houses
the vehicles in our lot at 1297 Glenshire Drive, just off Sooke Rd.
The Victoria division continues to service the rest
of the Greater Victoria area. This division is the exclusive
tower for the Saanich and Oak Bay Police Departments. The
vehicles towed for these departments are stored at 3333 Tennyson
In 2005, company has grown to a team of forty-six
full-time and part-time staff, with a fleet of 28 trucks and trailers.
In order to better service the Westshore, we have 8 drivers who reside
and service that area 24 hour a day. The rest of the fleet
primarily services the urban part of Greater Victoria. Although
this is the primary structure, all trucks will go where they are needed
to provide the best customer service possible.
STAY TUNED, WHO KNOWS WHAT THE FUTURE HOLDS!